Age Verification at VapeTek - Ensuring Compliance and Safety

Why Do We Need to Verify Your Age?

At VapeTek, our commitment to responsible retailing is paramount. In accordance with legal requirements, it is imperative that we verify the age of our customers to prevent underage sales of vaping products. This is not just a company policy but a strict legal obligation. Our age verification process ensures that we comply with laws that prohibit the sale of vape products to individuals under 18 years of age.

How Does Digital Age Verification Work?

Seamless and Secure: Our Digital Age Verification Process. When you place your first order, VapeTek employs the 'AgeChecked' system, a trusted digital age verification tool recommended by the UK government. This system compares your provided details (name, date of birth, and billing address) against official records to confirm your age. For most customers, this process is automatic and requires no additional action, ensuring a smooth shopping experience.

What Happens If My Age Can't Be Verified Automatically?

Addressing Verification Challenges: Our Manual Process. In rare cases where automatic verification isn't possible, VapeTek offers a straightforward manual verification method. You'll be asked to submit a photo of your official ID and a selfie. This process is quick, user-friendly, and maintains your privacy, ensuring that your shopping experience is uninterrupted.

Do I Need to Verify My Age with Every Order?

One-Time Verification for Hassle-Free Future Purchases. Once your age is verified and your account is flagged as 'Age Verified,' you won't need to undergo this process for future purchases, unless you update your personal details. This one-time verification offers convenience for all your subsequent orders.

Why is Age Verification Important?

Our Ethical Responsibility: Safeguarding Our Community. Age verification is crucial for preventing underage vaping and ensuring that vape products are responsibly sold to adult smokers only. This practice aligns with VapeTek’s commitment to public health and industry standards, upholding our responsibility towards the community.

Does Age Verification Cost Me Anything?

No Extra Cost for Age Verification. At VapeTek, the age verification process incurs no additional cost to you. Our system is designed to carry out most verifications in the background, making it efficient and cost-free for our customers.

Additional Information and Support

Here for You: Further Assistance and Information. If you have any questions or need assistance with the age verification process, our customer service team is ready to help. Contact us at shop@vapetek.co.uk for any inquiries. We are dedicated to ensuring a seamless and responsible shopping experience for all our customers.